What to expect in the TfL SERU Assessment?

The TfL SERU (Safety, Equality and Regulatory) assessment is a test that all existing and new TfL Private Hire Drivers must pass.

What does the SERU assessment test?

The SERU assessment tests drivers:

1. Reading and writing skills
2. Understanding of the safety, equality and regulatory requirements that apply to London PHV drivers (PHV driver handbook content).

What kind of test is the SERU?

The SERU assessment is a computer-based test.

You will not need to type any words or write anything on paper. However you will need to be able to use a mouse.

How many questions are in the SERU?

The SERU assessment has 37 questions. There are 3 different question types:

• 18 multiple choice questions
• 17 fill-in-the-blank questions
• 2 reading & understanding questions

You can try some sample questions of the SERU test here.

How long is the test?

The SERU assessment has a time limit of 45 minutes.

What is the pass mark for the SERU test?

The pass mark is 60% or higher for the SERU assessment.

What is the best way to pass the SERU test?

This comprehensive guide will explain how to successfully prepare for the SERU assessment.

Can you re-take the test?

Candidates who do not pass the SERU test on the first attempt, are given one attempt to retake the test.

Where is the SERU test taken?

The SERU test must be taken at a TfL test centre. There a few different test locations around London.