When should I complete SERU assessment?

This is a frequently asked question by existing PHV drivers and new applicants.

If you’re an existing PHV driver, you can find the answer in this short guide.

For new applicants, please read below to find out the process.

New applicants often ask, “Should I complete the SERU assessment before or after submitting my PCO application?”

The current answer is that you will do the SERU assessment after you apply, as TfL will invite you to undertake the assessment. This means you cannot book the SERU assessment yourself.

You must complete your full PCO license application, submit it, and then wait for TfL to contact you via letter or email to book your test date at one of the two locations.

Here is the current step-by-step process for applying for a Private Hire license with TfL to become a minicab driver in London:

1. Register with TfL:

Begin the Private Hire License application process by registering online with TfL. Visit the following link to register.

2. Enhanced DBS check:

Complete your Enhanced DBS check through TfL’s designated service provider to obtain your DBS certificate, which is a criminal background check. You must use TfL’s provider; other providers are not accepted. Access TfL’s DBS provider through this link.

3. Medical check:

Undergo a medical check at your GP’s office using the yellow TfL medical form provided when you log on to complete your private hire application online.

4. HMRC Tax Check:

As you will likely become self-employed as a Private Hire driver, register with HMRC and obtain your unique 9-character tax check code to share with TfL. You can do the check here..

Once you have completed these four steps, submit your Private Hire License application online. TfL will then initiate the processing of your application and proceed with the following steps:

1. Topographical Skills Assessment:

You will receive a letter and email from TfL providing the date, time, and location for your Topographical Skills Assessment. You need to attend the TfL topographical test center to complete this assessment.

2. SERU Assessment:

TfL will send you a letter and email inviting you to book your SERU Assessment. This invitation may come after you have passed the topographical skills assessment and even after your Private Hire License has been issued.

3. Speaking & Listening Assessment:

When you receive the SERU assessment invitation, you may also be asked to take the TfL Speaking & Listening Assessment. For existing private hire license holders, this depends on the status of your English Language Requirement.